TEAM

MAARTJE ZONDERLAND

Maartje Zonderland

D i r e c t e u r 

 

My personal goal is to impact the lives of patients by improving access to healthcare, eliminating waiting times and optimizing the use of scarce capacity in healthcare. This allows healthcare providers to focus on patient care instead of the processes around it. Since 2021, I have also been active in the veterinary sector, which I have a great affinity with. Here we support veterinary practices in efficiently meeting a growing demand for care with scarce staff.

 

My background in Technical Mathematics and Industrial Engineering forms the basis for my analytical approach. Through the knowledge I have gained by doing projects at 100 healthcare institutions worldwide, a PhD in Healthcare Logistics and work experience at an academic hospital, device manufacturer and a health insurer, I have built up a lot of expertise in optimizing healthcare processes. Together with my colleagues at Zonderland & Van Zeijl I translate this knowledge into pragmatic plans with tangible results.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Healthcare logistics
  • Change management
  • Data science & artificial intelligence (AI) in healthcare
  • Data-driven process optimization
  • Queueing theory
  • Mathematical modeling

CANDIDE VAN ZEIJL

Candide van Zeijl

D i r e c t e u r 


With a background in Industrial Engineering and Management Logistics (Materials and Supply Chain Management) as well as the expertise built up in this area in the medical device industry, I made the switch to healthcare in 2013. I am a certified Lean (Six) Sigma Black Belt specialized in healthcare logistics process improvement and innovation. My passion is bringing people together and guiding teams to jointly achieve large-scale changes that have a meaningful impact on patient care.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Personnel planning optimization
  • Supply Chain Management
  • Change management
  • Lean Six Sigma


FEMKE VAN DEN WALL BAKE

Femke van den Wall Bake

S e n i o r  C o n s u l t a n t


Over the past 10 years, I have enjoyed building up experience and expertise in strategic, tactical and operational issues in the healthcare and veterinary sector. The common thread in all these assignments is working towards a process in which people and resources are deployed as intelligently as possible in order to increase the value for the patient. In my role as a consultant, I have done assignments for various healthcare organisations in the 1st, 2nd and 3rd line. I am a trained Lean Six Sigma Black Belt and use this expertise during the assignments. For me, it is an important goal to make healthcare processes noticeably simpler for the patient and the healthcare professional.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Lean Six Sigma
  • Change management
  • Strategy execution
  • Operational Excellence

PETER BARTELS

Peter Bartels

S e n i o r  C o n s u l t a n t


My personal mission is to make the organization of care just as good as the quality of care. In this way, we improve the accessibility of care, care institutions remain financially healthy and care staff experience a stable workload, allowing them to focus on what really matters. Providing high-quality care to the patient.


My background in Technical Business Administration in healthcare I completed with a master thesis in Australia, where I got to know a completely different healthcare system from the inside. In recent years I have contributed to improving healthcare processes at both academic and top clinical and general hospitals. In this I have developed myself into a pragmatic change agent who, in close cooperation with organizations, optimizes planning and scheduling and helps to cash in on tangible results.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Change management
  • Healthcare logistics
  • Project management

NOA BAGGEN

Noah Baggen

J u n i o r  C o n s u l t a n t


Healthcare is a continuous process. Well-organized care is therefore essential and supports healthcare professionals, so that they can continue to focus on what really matters: the best possible quality care for the patient.


With a background in both Health Sciences and Skin Therapy, I have been able to experience healthcare from different angles in recent years. In my role as a skin therapist, I have been in direct contact with patients/clients for a number of years, while during my master's degree in Health Sciences I focused on optimizing organizational processes within various healthcare organizations. I have been working at Zonderland & Van Zeijl since February 2025. In my role as a junior consultant, I have the opportunity to develop myself further and contribute to Integrated Capacity Management. Within projects, I am committed to organizing processes around staff scheduling and subsequently scheduling patients more efficiently. This helps healthcare organizations to optimally deploy their capacity. In this way, we work together on future-proof healthcare, because without capacity, healthcare is not possible. By organizing capacity management properly, we improve and guarantee the quality of care.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Personnel planning optimization
  • Data-driven process optimization

JASPER BUIL

Jasper Buil

S e n i o r  C o n s u l t a n t


After gaining some seven years of experience as a capacity management consultant in healthcare, I made the switch to self-employment in 2022 and have been active in the Z&VZ network since 2023. My goal is to help healthcare organizations plan smarter and thus contribute to keeping healthcare accessible. I enjoy understanding complex processes and systems and helping to optimize them. To this end, I use my knowledge and experience in the field of capacity management, data analysis, operations research, project management and tool development. I am particularly interested in devising, developing and implementing hands-on tools that help to plan smarter.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Data-driven process optimization
  • Mathematical modeling

WENDY VAN DER VELDE

Wendy van der Velden

Project manager


With a background as an officemanager, I have been working as a project manager for almost 20 years on a wide variety of assignments, such as setting up and implementing or improving work processes and new initiatives, as well as marketing and communication projects. I ensure that a project is actually realized. I am flexible and stress-resistant, quickly gain insight and overview, am naturally the linchpin and point of contact, can switch well with internal and external stakeholders, am very proactive and efficient, but above all enthusiastic and energized by new challenges. This allows me to quickly become productive in any industry. Since working with for Zonderland & Van Zeijl, I have been introduced to human and veterinary care, where there are still many challenges and beautiful projects to realize. 

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Change management
  • Strategy execution
  • Operational excellence

ROSA TEMPELMAN

Rosa Tempelman

D a t a  a n a l i s t

 

As a data analyst at Zonderland & Van Zeijl, my goal is to present information in the most accessible way possible. I strive to make data understandable for everyone, so that it can make an impactful contribution to improving both human and veterinary care.


I have a bachelor's degree in business economics and am currently working on my master's degree in 'Data Driven Business'. These courses have prepared me extensively for collecting and visualizing data. Since 2022, I have been part of the Zonderland & Van Zeijl team with great pleasure.

My areas of expertise are:

  • Integrated Capacity Management and Planning
  • Data analysis
  • Data visualization